FAQ
Have a question? Need help?
To find answers to your questions easily, consult our FAQ:
For more information about the Monaco Bus Company (CAM) network, visit the website.
Depending on what kind of device you have, visit the App Store or the Play Store, then type “Your Monaco” into the search bar. Download and launch the app, you do not need an account to use Your Monaco services
You can also find all the links on the Your Monaco website.
No, all Your Monaco functions can be accessed without a user account and are saved locally on your phone.
To change the app language, go to the settings on the homepage: On the "Change Language" tab, choose your preferred language – French, English or Italian.
Visit the Monapass website for answers to all your questions about how the app works
You can pay for your parking at the payment terminals on the street or using the Monapass app.
The Monabike electric bikes are accessible via the Monapass or PBSC apps.
Prices: €1 for 30 minutes or €3 for 24 hours (per 30-minute journeys).
Get your Monabike pass and find all the answers to your questions on the Monapass website.
If you've purchased a pass for one or more Monaco museums or the Grimaldi Forum on Monapass, you will find it in the "My passes" menu. You will need to scan the QR code at the access control on-site.
- Hop On Hop OFF Bus - Monaco le Grand Tour: open-top bus, with free hop-on/hop-off, audio guide, full tour in 1 hour, day ticket
- Petit Train Monaco Tours: a 30-minute tour departing from and returning to the Oceanographic Museum. It covers the historic district, the Formula 1 circuit and the Monte Carlo district
- Monaco Riviera Navigation: see Monaco from the sea (50 mins) with Riviera Navigation
For security reasons, luggage storage is not permitted. It is recommended not to visit the Principality with bulky luggage or bags.For security reasons, luggage storage is not permitted. It is recommended not to visit the Principality with bulky luggage or bags.
This depends on your mobile operator and package, but as Monaco is not part of the European Union, connection is often impossible. However, there is a free "Monaco Wifi" network available throughout the city. Hotspots are located at the main tourist sites (Casino, Market Square, Tourist Office, etc.) and at bus stops equipped with digital screens.
Yes, at Monaco City Hall, from Monday to Friday, 8:30 am to 4:00 pm.
The Changing of the Guard takes place daily at 11:55 am in front of the Prince's Palace, except in case of rain or exceptional events. It is advisable to arrive a little early.
Yes, in the morning from 10:00 am to 1:00 pm (last admission at 12:15 pm), with an audio guide. Minors are admitted and formal dress is not required, although appropriate attire is always requested.
For more information, please visit the Casino de Monte-Carlo website.